Shipping Policy

 

The Bar Collective provides shipping of our Products all over India. We aim to provide the best customer experience for you by partnering with leading logistics service providers to handle your order in the best possible way and to ensure that you have a hassle-free experience in receiving the Product. We shall make all endeavours to ensure that the Products are delivered to you in a timely fashion.

Shipping:

The Bar Collective endeavours to ship our products all across India, however, we may, in our sole discretion determine a select list of areas which may be unserviceable for delivery. In the event an area has been deemed unserviceable by us, we shall notify you at the time of placing an order for purchase. You may also verify whether an area is unserviceable for deliveries by us by entering the relevant area pin-code on our website. In the event that there is a failure of informing you that your pin-code is unserviceable by us and payment has been made by you, a refund will be processed via the same mode of payment made by you.

You shall ensure that all information that is submitted by you is true, complete, accurate and sufficient to identify the actual place of delivery. Please note that if you submit information which is not true, complete, accurate and sufficient to identify the actual place of delivery, then we shall not be responsible for any failure in delivering the purchased product and you agree that in such a scenario no refund can be issued to you. Before processing, dispatching or delivering any product to you, we may request you to provide documents supporting your identity and proof of address.

Delivery Charges:

Shipping for all our products is free of cost. No delivery charges will be applied to any product. All taxes are included in the listed prices. There are no hidden delivery costs. We also offer express shipping option for faster delivery, and the express shipping will be charged extra depending on the location of delivery.

We reserve the right to ship and deliver the Products on our own without engaging in third party service providers without an obligation of informing the customers.

In the event you are not available or present to accept the delivery of the Product, our Logistic Partners will make a maximum of 1 more attempt to deliver to you. If the second delivery attempt is unsuccessful and you continue to remain unavailable, we reserve the right to cancel the order at our sole discretion and process the return of the Product to us. We further reserve the right to deduct the shipping and delivery charges borne by us while processing any store credit to such cancellation.

For delivery efficiency your purchase order may be split into multiple consignments.

If you require any information of our delivery area, please write to us at cheers@thebarcollective.com

Delivery Timeline:

There is a tab provided on every product page where you enter in your pin code and you are intimated with an estimated delivery date. Based on your location, an estimate of delivery period is provided when completing the checkout process. We shall endeavour to deliver your order within 6-8 working days from the date of order placement. In case of delay then the aforementioned timeline, you will be intimated accordingly.

Once you have placed an order, we process and dispatch the order within 24 to 48 hours on working days.

You will receive a unique tracking identity number allotted by our shipping partner, which enables you to track the status of delivery on our website or the logistic partner’s mobile application or website.

The aforementioned timeline is subject to change depending on the circumstances around. We shall not be liable for not adhering to the given timelines. We reserve our right to make changes in the shipping timeline and policy without prior notice and the same shall be updated on the website, and will be intimated to you via email/text message.

For further grievances/queries regarding shipping and delivery, you can write to us at cheers@thebarcollective.com or contact us on +91-8928397676.